rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 5939444324
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and use the updated app without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. This means users can cash out their actual gaming winnings, but not any free rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app, including linking your Aadhaar card, UPI, and bank account information. This will enable a seamless onboarding experience. All necessary details must be accurately filled and verified.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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